Release Notes

Version 26.03.2 • March 27, 2026

This 1upHealth release includes the following feature enhancements and production bug fixes.

Enhancements

  • A notification has been added to API Usage Reporting in the 1up Console for when an error occurs and data cannot be displayed.

  • The 1upHealth Help Center link in the Payer to Payer member opt-in User Interface (UI) directs to the Payer to Payer section of the Help Center.

  • Patient Access is now supported for customers using the 1upHealth Multi-Tenant Environment.

  • Provider Access now has an opt-out process for members. Payers can choose to integrate 1up with their Identity Provider (IdP) or use a 1up provided non-IdP process to verify member identity. Payers can also choose to provide 1up with opt-out data resulting from their own process instead of using one provided by 1up. See Setup member opt-out process with IdP and Educational materials for members for more information.

  • Payer-to-Payer Data Exchange now has an opt-in process for members. Payers can choose to integrate 1up with their Identity Provider (IdP) or use a 1up provided non-IdP process to verify member identity. Payers can also choose to provide 1up with opt-in data resulting from their own process instead of using one provided by 1up. See Setup member opt-in process with IdP and Letter to members template for more information.

Bug fixes

  • The Export button in the 1up Console failed to export data if the customer did not have their data mapping completed. This issue has been resolved. The Export button exports unmapped data when available.

Version 26.03 • March 13, 2026

This 1upHealth release includes the following feature enhancements and production bug fixes.

Enhancements

  • The Resources page in the 1up Console has been updated with recent webinars.

  • The UAT environment of the 1up Console has been updated with a banner identifying it as a non-production environment.

  • Exported files from the 1up Console have contextually relevant names.

  • The Help button in the 1up Console has been updated to direct to the 1up Platform Help instead of the 1up Help Center.

  • Queries to the Provider Access API can now return data from multiple sources for the same patient. Each data source in a response is separated into different Patient resources.

    • Example: A provider uses the Provider Access API to $export a patient's data from their health plan. That patient has opted-in to 1up's Payer to Payer Data Exchange so their current health plan has data from two previous payers. The provider's response includes three Patient resources — one for each data source (health plan).

Bug fixes

  • The Patient access tab under API Usage Reports in the 1up Console was not clearing selected filters when the user switched to another tab. This issue has been resolved. The Patient access filters are cleared when the user switches to another tab, such as Provider directory.

  • The Providers page under Network Connections in the 1up Console was not displaying all of the options in the user menu. This issue has been resolved. All pages in the 1up Console display the same options in the user menu.

Version 26.02.2 • February 26, 2026

This 1upHealth release includes the following feature enhancements.

Enhancements

  • An Export button has been added to API Usage Reporting in the 1up Console.

    • Export is available in the Patient access tab.

    • Patient access API usage reports can be exported in the CSV or XLSX format.

  • The Resources page in the 1up Console has been updated with recent webinars.

Version 24.12 • January 31, 2025

This 1upHealth release includes the following new products and features, existing product and feature enhancements, and customer-reported bug fixes.

1upHealth Help Center Enhancements

Version 24.10 • January 9, 2025

This 1upHealth release includes the following new products and features, existing product and feature enhancements, and customer-reported bug fixes.

Patient Connect Features

Version 24.08 • August 15, 2024

This 1upHealth release includes the following new products and features, existing product and feature enhancements, and customer-reported bug fixes.

Products & Features

Bug Fixes

Version 24.05 • May 9, 2024

This 1upHealth release includes the following new products and features, existing product and feature enhancements, and customer-reported bug fixes.

Version 23.10 • October 30, 2023

This 1upHealth release includes the following new products and features, existing product and feature enhancements, and customer-reported bug fixes.